Emergency - Card blocking

Customer card

• During office hours: notification to the customer relationship manager (free of charge)
• Out of office hours: (for 6 digit card number only)
  Telekurs +41(0)44 271 22 30 (free of charge)

Maestro card

• During office hours: send a fax to the customer relationship manager
  Block and order a replacement card: CHF 50.--
• Out of office hours: Telekurs +41(0)44 271 22 30
  Block CHF 50.-- (contact the customer relationship manager directly to order a replacement card)

MasterCard, Visa

• During office hours: notify customer relationship manager
  Loss: CHF 25.--
  Theft/loss of PIN number: free
• Out of office hours: VISECA Card Services +41(0)58 958 83 83